Cookie Policy

Last updated: 2024-12-01

What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to site owners. Similar technologies include local storage, session storage, and pixel tags.

Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for the Platform to function and cannot be disabled. They include:

  • Authentication cookies: Keep you signed in to your Creaxe account
  • Session cookies: Maintain your session state as you navigate the Platform
  • Security cookies: Help protect against cross-site request forgery (CSRF) and other threats
  • Preference cookies: Store your essential settings such as language and theme

Without these cookies, the Platform cannot operate properly.

Analytics Cookies

We use analytics cookies to understand how visitors interact with the Platform. This helps us improve the user experience and identify issues. Information collected includes:

  • Pages visited and features used
  • Time spent on the Platform
  • Navigation paths and click patterns
  • Device and browser information
  • Approximate geographic location

We use services such as Google Analytics to process this data. Analytics data is aggregated and does not directly identify you.

Preference Cookies

These cookies remember choices you make to enhance your experience:

  • Editor preferences (tool settings, panel states)
  • Recently used templates and design categories
  • Display preferences and UI customizations
  • Cookie consent choices

These cookies persist across sessions so you do not need to reconfigure your preferences each time you visit.

Third-Party Cookies

Some cookies on the Platform are set by third-party services we use:

  • Google Analytics: Measures website traffic and usage patterns
  • Firebase: Powers authentication and performance monitoring
  • Payment Providers: Process transactions securely
  • Cloudflare: Provides security and performance optimization

These third parties may use cookies in accordance with their own privacy policies. We do not control the cookies set by third parties.

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain on your device for a set period (typically between 30 days and 2 years) or until you delete them manually

Managing Cookies

You have several options to manage cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • View and delete existing cookies
  • Block all cookies or only third-party cookies
  • Set your browser to notify you when a cookie is being set
  • Configure exceptions for specific websites

Please note that blocking essential cookies may prevent the Platform from functioning correctly.

When you first visit Creaxe, we display a cookie consent banner. You can accept all cookies or visit this policy to learn more. You can clear your cookie consent preference by clearing your browser’s local storage for our domain.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. The “Last updated” date at the top of this page indicates when the policy was last revised.

Contact Us

If you have any questions about our use of cookies, please contact us: